Privacy Policy

Effective Date: January 1, 2025

Last Updated: April 23, 2025

Your Privacy Is Our Priority

At Stories By CL Holden, we take your privacy seriously. Every person who visits our website, purchases one of our books, or simply browses our content deserves to know exactly how their personal information is handled. This privacy policy has been written in straightforward, easy-to-understand language so that you always feel informed and confident when interacting with our brand. This policy applies to all users of our official website at www.storiesbyclholden.com (referred to as the “Site” throughout this document). Whether you are here to explore our collection of Christian fiction novels, pick up a copy of our mocktail recipe book Sip Sip Hooray, or simply learn more about author Constance L. Holden, this document explains how we collect, use, and protect your data. By using our Site, you agree to the terms described in this Stories By CL Holden privacy policy. If you do not agree with any part of this policy, we recommend that you discontinue use of the Site.

About Stories By CL Holden

Stories By CL Holden is an independent author brand created by Constance L. Holden, a faith-based fiction writer and lifestyle author based in Las Vegas, Nevada. Our website serves as the official home for all of her published works, including inspirational Christian fiction novels and lifestyle books designed to uplift, encourage, and entertain readers across the United States and beyond.
We operate with values rooted in honesty, faith, and community. Those same values guide every decision we make about how we handle your personal information.

Information We Collect

We collect two categories of information when you interact with our Site: information you choose to share with us directly, and information that is gathered automatically through your use of the website.

Personal Information You Provide

We collect personal data when you take specific actions on our Site, such as:

Placing an order for one of our books or products
Creating a customer account on our website
Signing up for our email newsletter
Submitting a message through our contact form
Participating in any promotions, giveaways, or reader surveys we may run

When you take any of the actions listed above, we may collect the following types of personal information:

Full name
Email address
Billing and shipping address
Phone number (when voluntarily provided)
Payment details (processed securely through third-party payment providers; we never store your full card information on our servers)
Any written messages or communication you send us directly

Information Collected Automatically

When you visit storiesbyclholden.com, certain technical information is collected automatically through standard web technologies. This may include:

Your IP address and approximate geographic location
The type of browser and device you are using
The pages you visit on our Site and how long you spend on each
The website that referred you to our Site
Cookies and similar tracking technologies

This automatically collected data helps us understand how readers find and navigate our website so we can continue to improve the overall experience.

How We Use Your Information

We use the information we collect for specific, clearly defined purposes. We do not use your data in ways that are unexpected or that go against your interests. The following list explains exactly how your information may be used:
Order Fulfillment: When you purchase a book or product from our store, we use your name, address, and payment information to process the transaction, arrange delivery, and send you confirmation and shipping updates.
Customer Communication: We use your contact details to respond to questions, handle support requests, and keep you informed about your order status.
Email Marketing: If you have opted in to receive emails from us, we may send you updates about new book releases, upcoming events, seasonal promotions, and faith-based content we believe you will enjoy. You can opt out at any time.
Website Improvement: We analyze traffic data and user behavior to make our Site faster, more intuitive, and easier to navigate for all visitors.
Returns and Refunds: In line with our CL Holden return policy, we may use your order information to process return requests and issue refunds where applicable.
Legal Compliance: We may use or disclose your data when required to do so under applicable United States federal or state law.
Fraud Prevention: We monitor our Site for suspicious or fraudulent activity to protect our customers and our business.

How We Share Your Information

We want to be completely transparent about this: Stories By CL Holden does not sell, rent, or trade your personal information to any outside party for marketing or commercial purposes. However, to run our website and fulfill your orders, we work with a small number of carefully selected third-party service providers. We may share your information with: Payment Processors: We use trusted and secure payment platforms such as Stripe and PayPal to handle all financial transactions. These providers are fully PCI-DSS compliant and maintain their own rigorous privacy standards. Shipping Carriers: To deliver your orders, we share your name and shipping address with carriers such as USPS, UPS, or FedEx, depending on your location and the shipping method selected. Email Marketing Platforms: If you are subscribed to our newsletter, your email address may be stored and managed through a platform such as Mailchimp. You can unsubscribe from our list at any time. Website Hosting and Analytics: Our Site relies on hosting infrastructure and analytics tools, including Google Analytics, to maintain performance and track visitor behavior in an anonymized way. All third-party providers we work with are required to handle your data responsibly and in compliance with applicable privacy laws. We do not authorize them to use your information for any purpose beyond what is necessary to provide their services to us. We may also disclose your information if legally required to do so through a valid court order, government request, or applicable regulation.

Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience and help us understand how visitors engage with our content. Cookies are small text files that are placed on your device when you visit a website.

We use cookies for the following purposes:

To keep you logged into your account during a session
To remember items saved in your shopping cart
To analyze how visitors navigate and use our website
To deliver content that is relevant to your interests

You have full control over how cookies are managed on your device. Most web browsers allow you to view, manage, or delete cookies through the browser settings menu. Please be aware that disabling cookies may affect your ability to use certain features on our Site, including the shopping cart and account login.

For more information about cookies and how to control them, visit www.allaboutcookies.org.

Third-Party Links on Our Site

Our website may contain links to external platforms where our books are available for purchase or where additional resources can be found. These may include retailers such as Amazon or Barnes and Noble.

Once you click an external link and leave storiesbyclholden.com, you are visiting a website that is outside of our control. Stories By CL Holden is not responsible for the privacy practices or content of any third-party websites. We strongly recommend reviewing the privacy policy of any external site before submitting personal information.

Data Security

Protecting your personal information is something we take seriously. We use industry-standard security measures to guard your data against unauthorized access, loss, misuse, or disclosure. These protections include:

SSL (Secure Socket Layer) encryption across our entire website
Secure payment processing through PCI-compliant third-party providers
Restricted internal access to personal customer data

While we apply strong safeguards, it is important to understand that no method of data transmission over the internet is completely foolproof. We cannot guarantee absolute security, but we are fully committed to responding quickly and responsibly if a data security incident were ever to occur.

Your Privacy Rights as a U.S. Resident

Depending on the state where you live, you may have specific legal rights regarding your personal data. These rights vary by state but may include:

Right to Know: You can request details about the personal information we have collected about you and how it has been used or shared.

Right to Correction: If we hold inaccurate or outdated information about you, you have the right to ask us to correct it.

Right to Deletion: You may request that we delete your personal data from our records, subject to any legal obligations that require us to retain certain information.

Right to Opt Out of Marketing: You can stop receiving marketing emails from us at any time by clicking the unsubscribe link included in every email we send, or by contacting us directly.

California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what data is collected, the right to request deletion, and the right to opt out of the sale of your personal information. As stated in this policy, we do not sell your personal information under any circumstances.

To submit a request related to any of the rights listed above, please contact us using the information at the bottom of this page. We will respond to all verified requests within 30 calendar days.

Children's Privacy

Our website and the content we publish are intended for adults. Stories By CL Holden does not knowingly collect personal information from children under the age of 13. If you believe that a child has submitted personal information through our Site without parental consent, please contact us immediately. We will investigate and delete any such information from our records as quickly as possible.

For guidance on protecting children’s privacy online, you may visit the Federal Trade Commission’s resources on children’s online privacy.

Updates to This Privacy Policy

We reserve the right to update or revise this CL Holden privacy policy at any time. Changes may be made to reflect updates in our business operations, new legal requirements, or improvements to the way we handle data.

When updates are made, we will revise the “Last Updated” date at the top of this page. We encourage all visitors and customers to check this page periodically to stay informed about how their data is protected.

Your continued use of storiesbyclholden.com after any updates are posted will be considered your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests related to this privacy policy or how Stories By CL Holden handles your personal information, please reach out to us. We are happy to help.

Stories By CL Holden
📧 Email: admin@sip-siphooray.com
🌐 Website: www.storiesbyclholden.com
📍 Location: Las Vegas, Nevada, USA

We are committed to responding to all privacy-related inquiries in a timely and respectful manner. Your trust is something we value deeply, and we will always work to honor it.